Swypit CEO Kevin Hodes Offers Tips On How To Build Customer Trust In The Age of Digital Payments
Frisco, TX –July 29, 2016 – Kevin Hodes, CEO of Swypit, has published a new article entitled “Building Trust with Your Customers in the Age of Digital Payment.” In the article, he encourages business owners to respect customers’ privacy, monitor the conversation about their businesses online, and build a site that is convenient and use-friendly.
Hodes writes, “Before they make purchases, customers often refer to online review platforms to see what other customers thought about a service or product. A survey conducted by Dimensional Research found that 88% of those surveyed had been influenced by online reviews before making purchases. More to the point, you online reputation matters… a lot. Be sure to monitor online review platforms, such as Yelp or the customer review sections on Google or Yahoo, to get the low-down on how your business is performing online. Customer reviews may help you refine, re-focus, and re-think your online business in positive ways. In the end, you want to create an online customer experience that hits it out of the park every time! So, listen to what your customers are saying. You’ll be happy you did.”
Read the whole article here. https://www.swypit.com/building-trust-with-your-customers-in-the-age-of-digital-payment/
Founded in 1999, Frisco, Texas-based credit card processing service Swypit offers next generation electronic payment solutions, combined with world-class service, price, and leading edge technology. Kevin Hodes, a Certified Payment Professional through the Electronic Transactions Association, is committed to providing his customers with the most cost-effective payment solutions for their businesses. He is a board member of the Frisco Chamber of Commerce and The American Fallen Soldiers Project. He is also active in other community foundations and events, including Boy Scouts of America, Frisco Citizen’s Fire and Police Academies, and Wipe Out Kids Cancer. Hodes also appears in the financial best-seller The Soul of Success, Volume II with his chapter, “The Truth About Credit Card Processing!”