The Greatest Complaint Customers Have With EMV® Is Processing Times

Frisco, TX – Kevin Hodes, CEO of Swypit has published a new blog entitled “Helping Customers Transition to EMV®Cards.”

In the blog post, he discusses how educating employees, engaging customers, and opening a reserve POS can help reduce processing times in the transition to EMV® cards.

Hodes says, “An EMV®-informed staff will also be able to guide customers through the transaction process. At first, many customers will be uncertain or unsure about how the new system works, and, thus, more likely to make a mistake that could void the transaction and hold-up the line. Engaging customers from the beginning of the sale, guiding them through the transaction, will help educate customers on how the process works, and likely reduce transaction time when they visit again.”

Read the whole article HERE.

Founded in 1999, Frisco, Texas-based credit card processing service Swypit offers next generation electronic payment solutions, combined with world-class service, price, and leading edge technology. Kevin Hodes, a Certified Payment Professional through the Electronic Transactions Association, is committed to providing his customers with the most cost-effective payment solutions for their businesses. He is a board member of the Frisco Chamber of Commerce and The American Fallen Soldiers Project. He is also active in other community foundations and events, including Boy Scouts of America, Frisco Citizen’s Fire and Police Academies, and Wipe Out Kids Cancer. Hodes also appears in the financial best-seller The Soul of Success, Volume II with his chapter, “The Truth About Credit Card Processing!”

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